GENERAL INFO

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Walnut Storage

Walnuts should be stored in a cool, dry environment. Raw nuts can last several months. We suggest keeping them in the refrigerator to keep them fresh unless you are like us and then a full bag is an empty bag very quickly. If that is the case we can certainly keep you in stock!

Our Return Policy

You would like to return something? Are you SURE? Just kidding!!! if you would like to return your walnuts for any reason please just contact us first and we will take the appropriate action to replace/exchange/refund or whatever it take to please you. Our one and only goal is to make you happy! We ask however, that you contact us ASAP so we can jump on things.

Our 100% Satisfaction Guarantee

We at Derby Walnuts guarantee your satisfaction or we will replace your walnuts or refund your money. If you experience any problem with our product, customer service, shipping, or even if you just don’t like what you bought, please let us know. We’ll do whatever it takes to make it right for you.

We sell what we would want to purchase, we take pride in our product and we want you to be as happy with it as we are.

Privacy Policy

Your information is safe with us. We take your privacy seriously. We will only use the information we collect to improve the quality of your shopping experience. We will not sell your private information to another company or person. We have SSL encryption for your guaranteed secured shopping.

We collect and securely store information that you provide to us when you create an account, place an order. Collected information includes information that you enter into our contact form are order form, such as your email address, your name, your telephone number, your credit card information, and your mailing address.

Any privacy concerns should be directed to Derby Walnuts via the contact form. We take all privacy concerns very seriously and will respond appropriately and quickly.

Shipping

We make every effort to ship your orders as quickly as possible. Most orders are processed and shipped in 24 hours. All orders are shipped by UPS and USPS, unless other service is requested.